Careers

Job Summary:
The position assists clinicians and medical secretaries in providing direct patient care, including but not limited to phlebotomy, specimen collection, wound care, laser therapy, DME, medication preparation, and obtaining patient vital signs. The position also assists in stocking exam room supplies, scheduling patient appointments, and conducting end-of-day walk-throughs to ensure all computers are signed off.

Position requires travel between offices.

Preferred Position Qualifications:  

Experience: Minimum 2 years experience in a medical office setting

Required:  CMA Certification

Education:  High school diploma or GED. Associate's degree preferred.

Essential Functions:
The ideal applicant for this position is personable, well-groomed, energetic, and able to handle multiple tasks. The individual prepares patients to see the physicians by assessing the reason for the visit and documenting past and present medical history. The MA assists with transport and maintains consistent workflow and communication with clinical staff. The Medical Assistant is service-focused focused creating the best experience for each patient. 

Job Specific Functions

1. Greet patients and escort them to the exam room.
2. Interview the patient and document past and present medical history, confirm the reason for visit, obtain patient height, and weight, calculate BMI and record on the worksheet.
3. Prepare medication/injection and remove sutures and staples.
4. Assist physicians in preparing for examinations and minor procedures.
5. As needed, provide instruction to patients as relayed by the clinical team.
6. Keep treatment rooms orderly between patients. Stock supplies, clean rooms, and remove used instruments.
7. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen).
8. Retrieve laptops/tablets at the beginning and end of each day. Facilitate battery recharging at the end of each day and ensure computers are logged off at the end of the day.
9. Assist DME in casting patients.
10. Dispose of sharps and contaminated items according to OSHA guidelines.
11. Performs all other tasks and duties as assigned by the clinical team lead, supervisor, or director, including but not limited to retrieving telephone messages and providing feedback and answers to patient or pharmacy calls.
12. Assist the Medical Secretary with the review of physician schedules to ensure appointments are reviewed, and as needed, obtain related reports, x-rays, MRIs, labs, and operative reports.
13. Attends staff meetings.
14. The position will require periodic travel to satellite clinics as needed.

Additional Knowledge / Skills:

1. Demonstrates effective verbal and written communication skills.
2. Demonstrates critical thinking and proven problem-solving skills.
3. Demonstrates ability to work well with others.
4. Demonstrates collaboration and does not contribute to negativity or dissension.
5. Knowledge of Medical Terminology and office procedures.
6. Knowledge of Electronic Medical Records
7. Ability to perform phlebotomy and administer injections
8. Maintains a positive and encouraging attitude and is customer service-oriented
9. Ability to learn and adapt to changing circumstances
10. Good communication skills, verbal and written

Job Summary:

The role of the Medical Secretary is to provide the first line of contact for clinical operations, staffing and patient issues and serves as the liaison between the patient and physician.

The position supports  OACM physicians by managing the day-to-day activities, including but not limited to screening incoming telephone calls, recording and transmitting messages, scheduling follow-up appointments, receiving and announcing scheduled patients and visitors; screening unscheduled patients and visitors, arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc., and preparing for next day clinic.

The position requires dependability, flexibility, teamwork, and travel between offices.

Preferred Position Qualifications:
Education: High school diploma or GED. Associate's degree preferred.
Experience: 2 years’ experience in a medical office setting.

Essential Functions:

1. Ensures physician productivity by maintaining calendars, scheduling patient appointments, physician consultations, and professional meetings.
2. Prepares medical reports and summaries, patient histories, operative notes, and correspondence.
3. Documents patient vitals on Clinic Visit Sheet
4. Manages document scanning and indexing of patient forms (medical history, registration, and outside reports).
5. Maintain patient confidentiality and protects operations by keeping information HIPAA compliant.
6. Maintain office supply inventory by checking stock; anticipating physician/clinic needs; placing orders with management, ensuring Rx and PT pads are in supply as well as physician business cards.
7. Demonstrate the ability to remain calm, providing continual customer service in adverse situations.
8. Demonstrate proficiency on the Patient Management, EMR and Surgery Systems in order to perform required job functions.
9. Review schedule and ensure all order entry is done on a daily basis; X-ray, MRI, CT & Labs.
10. Ensure all patient messages have been returned according to policy guidelines. Retrieval of patient portal messages answered same day. Document all messaging statuses through the EMR
11. Complete all medical/disability forms within 2 days of receipt.
12. Review, edit and close physician notes.
13. Complete billing records within 1 business day of clinic and submit to billing office.
14. Perform proactive review of physician’s clinical schedule the day before to ensure all studies/reports are in the patient’s chart for the provider.
15. Communicates timely with front desk operations if doctor is running behind and assist with patient recovery techniques when physician delayed.
16. Enhance physician office reputation by accepting ownership for accomplishing new and different requests.
17. Conduct self in accordance with CAO/OACM employee guidelines and policies.
18. Attend staff meetings as required.
19. Perform other duties as assigned.

Additional Knowledge / Skills: 

1. Demonstrates effective verbal and written communication skills.
2. Demonstrates critical-thinking and proven problem-solving skills.
3. Demonstrates ability to work well with others.

Job Summary

The position provides radiographic examinations on all age groups served by the practice. Ensures quality radiographs, follows radiation protection standards and participates in the continuous quality improvement process of the department. This position escorts the patient to the x-ray room from the patient room. Explain the procedure to the patient and prepare and position the patient and x-ray equipment properly in order to obtain diagnostic quality images. This position requires cross-training of durable medical equipment (DME) for both back-up coverage during clinics and Urgent Care coverage. This position requires a professional appearance and professional communication skills. It also requires adaptability, dependability, flexibility, and attention to detail and demonstrates the spirit of teamwork. 

Job Specific Functions

1. Provides quality radiographs utilizing the selection of appropriate radiation exposure factors required for medical imaging.
2. Ensures proper marking of x-ray codes on billing forms for all studies taken.
3. Copy imaging to CDs and print for patient records to film for surgical cases.
4. Upload outside CD images into PACS
5. Cross-train in DME, including learning of all DME products. Training also includes bracing, splinting and casting.
6. Assists in maintain and stocking inventory of medical supplies and overall clinical inventory.
7. Wears protective equipment when appropriate
8. Works Urgent Care shifts as scheduled.

Preferred Position Qualifications

Education: Graduate of approved AMA Council of Education program in Radiologic Technology with an Associate’s degree
Licensure: General Radiologic Technologist State of Maryland Registration. ARRT in Radiologic Technology or registry eligible.
Experience: Minimum of 6-month experience preferred. Recent graduates may be considered.

Core Position Competencies

Job Knowledge: Demonstrates knowledge of digital imaging. Obtain images under the order of professional provider.
Technology: Knowledge of x-ray equipment, computers and PACs system.
Problem Solving: Demonstrates ability to assess and recommend solutions.
Communication Skills: Excellent clinical, communication and interpersonal skills.
Relationship Development: Establishes and maintains customer relationships, building trust and respect by meeting or exceeding expectations.
Interpersonal Skills: Able to work effectively with other employees, patients, and customers.
Policies and Procedures: Displays working knowledge and understanding of organizational policies, procedures, and systems. Demonstrates respect and support of policies.

Additional Knowledge/Skills

1. Comprehensive Knowledge of X-ray equipment, computers, and PACs systems.
2. Medical Terminology
3. Understanding/following of regulations to maintain equipment and safety standards for employees and patient
4. Ability to maintain effective and organized systems to ensure timely patient flow
5. Exceptional patient services and maintaining professional attitude
6. Maintain privacy of all patients

Physical Demand/Working Conditions

This position requires several physical abilities: Frequent walking patients to and from their rooms and other treatment areas. Standing frequently may stand up to 45-minute intervals. Periods of sitting while writing necessary documentation. The transferring of patients onto the X-ray table requires the ability to push/pull and move patients in wheelchairs up to 250 pounds. Squatting/Kneeling is required to remove the leg rest, apply/remove braces, and move x-ray equipment. The ability to lift or carry items (plates 10lbs) on a daily basis, in addition to medical supplies. 

Reporting Relationships

X-ray Lead and Clinical Director

Position Summary / Scope of Responsibilities:

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nations largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Staff Occupational Therapist administers necessary occupational therapy treatments as determined through an evaluation process for patients who suffer from injuries or dysfunction of systems including but not limited to the musculoskeletal, neuromuscular, central nervous system, cardiovascular and integumentary systems, or other physical, mental or learning disability. The purpose of this treatment is to help restore function, relieve pain and prevent further disability such that the patient leads a normal life and can carry out daily activities. The Staff Occupational Therapist performs these responsibilities individually or through appropriate delegation to and oversight of support staff.

Primary Responsibilities:

The Staff Occupational Therapist may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the Mission, Core Values and Operating Principles of CAO.

1. Provides direct patient care 100% of his/her work time which includes required documentation in patients medical records.
2. Conducts comprehensive evaluation to determine appropriate course of care for each patient and follow up treatment as appropriate. Treatment may include only the fabrication and/or distribution of a finger/hand/wrist/elbow and/or shoulder orthotic.
3. Performs and documents tests and measurements appropriate for the given condition which may include strength, range of motion, sensory perception, functional capacity, and respiratory and circulatory efficiency of the patient.
4. Administers occupational therapy treatments and monitors such treatment within the scope of occupational therapy practice as appropriate for the patients condition to decrease pain, increase range of motion and strength and promote function. These treatments may include but not be limited to therapeutic interventions such as modalities, therapeutic procedures, manual therapy and written home exercise programs.
5. Meets or exceeds CAO productivity standards as provided by his/her respective CAO Division.
6. Assesses effects of treatments at various stages, but minimally every 30 days, and adjusts treatment to achieve maximum benefit.
7. Documents treatments, responses, progress and outcomes in the chart of the patient according to federal and state regulations and CAO requirements.
8. Documents and selects appropriate CPT codes which correlate to treatment administered. Selects codes and submits billing charges in a manner consistent with the amount and level of care for each patient.
9. Abides by all insurance guidelines required for insurance coverage and reimbursement, coordinating care in accordance with current authorizations, referrals, treatment plan and insurance benefits requirements.
10. Supervises occupational therapist assistants and related therapy support staff during treatments as dictated by his/her state OT Practice Act and federal regulations.
11. Supervises and assists with student observation/clinical rotation, as applicable and according to federal and state regulations.
12. Works in collaboration with, and communicates effectively with, other medical providers for the purpose of benefitting the patients recovery and ensuring successful outcomes.
13. Actively participates on the Therapy team, including but not limited to staff meetings, CAO sponsored events, webinars, in-services and departmental meetings.
14. Assists with the smooth running of the clinic, which may include variations in scheduled hours, as well as staffing at another CAO location.
15. Administers treatment in accordance with all compliance regulations as dictated by federal and state governing bodies and in accordance with CAO best practices.
16. May be required to work a minimum of two evening shifts per week and occasional Saturdays depending on Division operating hours.
17. Obtains necessary CEUs and other state specific requirements in order to actively maintain Occupational Therapy license and other any other required licenses or certifications.

Reporting Relationships:

The Staff Occupational Therapist reports directly to the Therapy leader at the assigned Division and clinic. The role currently does not have any direct reports.

Requirements, Education, and Experience:

1. A degree from an accredited Occupational Therapy program.
2. State licensure as an Occupational Therapist in the state where the Occupational Therapist will be practicing.
3. CPR for Healthcare Providers certification.
4. Experience and proficiency working with computers and electronic medical records.
5. Experience and proficiency fabricating, adjusting and fitting upper extremity orthoses.

Competencies / Required Skills and Abilities:

1. Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
2. Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
3. Strong oral and written communication skills with excellent self-discipline and patience.
4. Required to be proficient in Windows based office technologies (e.g., Word, Excel).
5. Thorough knowledge of CPT & ICD-10 coding procedures.
6. Thorough knowledge of Medicare and third-party billing.
7. Thorough knowledge of Workers Compensation insurance its unique features and requirements.
8. Able to work independently.
9. Exudes professionalism in presentation.
10. Must be able to read, write, speak, understand and communicate in the English language.

Physical Demands:

1. Must be able to stand for long periods of time and lift up to 50 pounds.
2. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with exercises.
3. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting.
4. Some heavy lifting, pushing and pulling exerted regularly throughout a standard work shift.
5. Adequate hearing to perform duties in person and over telephone.
6. Must be able to communicate clearly to patients in person and over the telephone.
7. Visual acuity adequate to perform job duties, including visual examination of patient, as well as reading materials from printed sources and computer screens.

Requirements and Competencies

Requirements, Education, and Experience:

1. A degree from an accredited Occupational Therapy program.
2. State licensure as an Occupational Therapist in the state where the Occupational Therapist will be practicing.
3. CPR for Healthcare Providers certification.
4. Experience and proficiency working with computers and electronic medical records.
5. Experience and proficiency fabricating, adjusting and fitting upper extremity orthoses.

Competencies / Required Skills and Abilities:

1. Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
2. Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
3. Strong oral and written communication skills with excellent self-discipline and patience.
4. Required to be proficient in Windows based office technologies (e.g., Word, Excel).
5. Thorough knowledge of CPT & ICD-10 coding procedures.
6. Thorough knowledge of Medicare and third-party billing.
7. Thorough knowledge of Workers Compensation insurance its unique features and requirements.
8. Able to work independently.
9. Exudes professionalism in presentation.
10. Must be able to read, write, speak, understand and communicate in the English language.

Physical Demands:

1. Must be able to stand for long periods of time and lift up to 50 pounds.
2. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with exercises.
3. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting.
4. Some heavy lifting, pushing and pulling exerted regularly throughout a standard work shift.
5. Adequate hearing to perform duties in person and over telephone.
6. Must be able to communicate clearly to patients in person and over the telephone.
7. Visual acuity adequate to perform job duties, including visual examination of patient, as well as reading materials from printed sources and computer screens.

Summary:

Administers medically prescribed and necessary physical therapy treatment outlined by the therapist for patients suffering from injuries or dysfunction of the musculoskeletal,  neuromuscular, cardiovascular, and integumentary systems and help to restore function, relieve pain and prevent disability by performing the following duties personally or through appropriate delegation to a physical therapy technician.

Tasks and Duties:

The following includes the essential duties and responsibilities of a Physical Therapist Assistant:

• Reviews physical therapy goals set, patients condition and medical records to determine physical therapy treatment required.
• Tests and measures patient’s strength, motor development, sensory perception, functional capacity, and respiratory and circulatory efficiency and records findings.
• Administers physical therapy treatments (including home instruction) within scope of physical therapy assistant practice appropriately and monitors patient responses to such treatments.
• Assesses effects of treatments at various stages and adjusts treatments to achieve maximum benefit.
• Documents treatments, responses and progress in patient’s charts (electronic/paper based) according to clinic guidelines (Policy Procedure Manual-Documentation).
• Confers with physical therapist to obtain and provide additional patient information to modify patient treatment and integrate physical therapy treatment with other aspects of patient health care.
• Supervises and assists with student observation/clinical rotation if applicable.
• Assist in marketing and promotional efforts and events as needed
• Participates in in-services and other departmental meetings that are organized.
• Assists with smooth running of the clinic with accepting responsibilities assigned to him/her by the PT director/Clinical supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform each of these tasks satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

Education: Requires an Associates degree from an accredited Physical Therapy Assistant program. One or two years of related experience and/or training preferred.

Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from clients, insurance agencies and regulatory agencies of the business community.

Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:  To perform this job successfully, an individual should have the knowledge of Microsoft office, basic scheduler/documentation software functioning.

Certificates and Licenses: Must possess a current Maryland State Board clinical practice license and must be conspicuously displayed at each established place of business or other location occupied in conducting business.

Supervisory Responsibilities: Delegates responsibilities appropriately supervises Physical Therapy Technicians within the guideline set by Texas State Practice Act.  Supervises Physical Therapy and Physical Therapy Assistant students where appropriate.

Working Condition:

Noise level: Moderate

Traveling: While the Physical Therapy Assistant will be working out of one clinic he/she may need to travel between clinics to help cover patient care at another facility. This travel will not be reimbursed by the practice.

Physical demands: Employee is regularly required to sit, talk or hear. The employee is also required to perform the following: standing, walking, using hands to finger handle or feel, bending, stooping, lifting up to 50# frequently and 70# occasionally, climb or balance, kneel, crouch or crawl.

Vision requirement: Requires ability to perform close vision, peripheral vision, ability to adjust focus and spend up to 4-5 hrs in front of a computer.

The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor through a written request.

Summary:

Administers medically prescribed and necessary physical therapy treatment as determined through comprehensive evaluation process for patients suffering from injuries or dysfunction of the musculoskeletal,  neuromuscular, cardiovascular, and integumentary systems and help to restore function, relieve pain and prevent disability by performing the following duties personally or through appropriate delegation to support staff.

Tasks and Duties:

The following includes the essential duties and responsibilities of a Physical Therapist:

• Conducts comprehensive evaluation to determine appropriate course of care for each patient.
• Tests and measures patient’s strength, motor development, sensory perception, functional capacity, and respiratory and circulatory efficiency and records findings.
• Administers physical therapy treatments (including home instruction) within scope of physical therapy practice appropriately and monitors patient responses to such treatments.
• Assesses effects of treatments at various stages and adjusts treatments to achieve maximum benefit.
• Documents treatments, responses and progress in patient’s charts (electronic/paper based) according to clinic guidelines (Policy Procedure Manual-Documentation).
• Supervises and assists with student observation/clinical rotation if applicable.
• Assist in marketing and promotional efforts and events as needed
• Participates in in-services and other departmental meetings that are organized.
• Assists with smooth running of the clinic with accepting responsibilities assigned to him/her by the PT director/Clinical supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform each of these tasks satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

Education: Requires a degree from an accredited Physical Therapy program. One or two years of related experience and/or training preferred.

Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from clients, insurance agencies and regulatory agencies of the business community.

Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:  To perform this job successfully, an individual should have the knowledge of Microsoft office, basic scheduler/documentation software functioning.

Certificates and Licenses: Must possess a current Maryland State Board clinical practice license and must be conspicuously displayed at each established place of business or other location occupied in conducting business.

Supervisory Responsibilities: Delegates responsibilities appropriately supervises Physical Therapy Technicians within the guideline set by Maryland State Practice Act.  Supervises Physical Therapy and Physical Therapy Assistant students where appropriate.

Working Condition:

Noise level: Moderate

Traveling: While the Physical Therapist will be working out of one clinic he/she may need to travel between clinics to help cover patient care at another facility. This travel will not be reimbursed by the practice.

Physical demands: Employee is regularly required to sit, talk or hear. The employee is also required to perform the following: standing, walking, using hands to finger handle or feel, bending, stooping, lifting up to 50# frequently and 70# occasionally, climb or balance, kneel, crouch or crawl.

Vision requirement: Requires ability to perform close vision, peripheral vision, ability to adjust focus and spend up to 4-5 hrs in front of a computer.

The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor through a written request.